Last Updated on June 10, 2025
30.1 Prompt Logs
All prompt inputs (text submitted by users to chat, image explainers, and contract scans) are timestamped and stored in user-scoped history logs.
30.2 Chat Sessions
Each AI interaction is tied to a session ID and associated with your user account. Threads include the full chain of user prompts and AI responses.
30.3 Uploads and File Metadata
Uploaded images, VIN captures, PDFs, and contracts are stored in a separate archival layer, with reference links in your chat or report timeline.
30.4 AI Model Output Storage
AI-generated responses are stored in connection with your prompts, and may be used for moderation, abuse flagging, or user-facing report generation.
30.5 Account-Linked Retention
All archives are associated with your encrypted user ID and cannot be searched or accessed publicly or anonymously.
30.6 Chat History Retention
Weekly plans: 14 days
Monthly plans: 30–60 days
Annual plan: 1 year
Report purchases: Threads linked to reports are saved for the report’s duration (e.g., 90 days)
30.7 Upload File Expiry
VIN photos, PDF contracts: 7–30 days depending on usage tier
If part of a purchased report: 90–180 days
After expiration, file access is revoked and underlying files are purged from Supabase Storage
30.8 Manual Deletion
You may manually delete chats, threads, or files via your account panel. Deletion requests are processed immediately, but some system lag may occur.
30.9 Inactivity-Based Expiry
If your account is inactive for over 12 months, all non-purchased content will be deleted automatically. Report data may persist per plan duration.
30.10 Export Timing Before Deletion
Users may request exports before archival expiry via support@chariotreport.com.
30.11 Access Logging
All retrieval of archived chats or uploads is logged and scoped to your session token. Admin access is role-gated and reviewed.
30.12 Version Snapshots
Each submitted prompt is versioned. Edits or redactions are not retroactively applied to prior versions unless requested.
30.13 Backups
Archived content is included in encrypted backups for up to 90 days, after which it is permanently deleted.
30.14 Archived Access to Reports
When reports are re-accessed by the user (via the dashboard), the linked chat and file history are temporarily restored from cold storage.
30.15 Expiry Notices
You may receive an in-app notice or email 3–7 days before files or threads are set to expire if your account tier allows notifications.
30.16 AI Training Disclaimer
Chariot does not use user data for model training unless explicitly consented to in-app. By default, all prompt logs are excluded from training datasets.
30.17 Model Drift Protection
We log prompt inputs to detect hallucination patterns or degraded responses, but do not expose content to model developers unless anonymized.
30.18 Abuse Pattern Detection
Prompt logs are used to detect misuse of vision uploads, harmful queries, jailbreaking attempts, or illegal file submissions.
30.19 Prompt Logging Limits
We cap log storage to 1,000 prompts per user. Older prompts may be purged on a rolling basis if storage limits are exceeded.
30.20 Vision Prompt Logs
Image explanations and object detections are stored separately. If redacted, the logs still retain hash references and audit records.
30.21 Prompt Export Requests
You may request a full export of your chat threads in machine-readable format (JSON, CSV, or TXT).
30.22 Upload Log Transparency
Users may request a summary of all files uploaded, timestamps, and whether they were used in report generation.
30.23 Opt-Out of Prompt History Logging
You may disable chat logging via your privacy settings. This will disable personalized summaries and chat review functionality.
30.24 Report Audit Trail
Each report contains a linked chain of actions: uploads, prompts, GPT responses, PDF parses. This is shown as an optional transparency log to premium users.
30.25 Third-Party Model Disclaimer
All archived content routed through OpenAI, Anthropic, or others is subject to their short-term retention policies (usually 30 days max unless opted out).
30.26 Clause Survival
All archival policies survive account deletion for up to 90 days or until backups are overwritten.
30.27 Law Enforcement Holds
We will preserve prompt/chat/upload history if compelled by subpoena or ongoing investigation.
30.28 Fraud Investigation Locks
If your account is under fraud review, archival data may be retained beyond normal expiry for internal and third-party analysis.
30.29 User Abuse Warnings
Repeated prompt abuse or illegal file submissions may lead to account ban and lockout of archive access.
30.30 Modification of Archival Policy
We may update archival timeframes and mechanisms with or without notice. Major changes will be disclosed in-app and on our legal page.
Contact Us
If you have any questions or concerns about our Terms of Service or the handling of your personal information, please contact us at support@chariotreport.com