Last Updated on June 10, 2025
3.1 Right to Modify
Chariot Technologies LLC (“Chariot”) reserves the full and unilateral right to update, revise, supplement, replace, suspend, or terminate these Terms, in whole or in part, at any time and for any reason, including but not limited to:
Introduction of new Services, features, plans, or pricing structures;
Modifications to existing Services, tokens, usage thresholds, or subscription access;
Changes in applicable laws, regulations, judicial decisions, or compliance obligations (e.g., GDPR, CCPA, AI Act);
Policy updates from third-party providers or platform partners, such as Supabase, RevenueCat, Apple, Google, or other integrated infrastructure or data service vendors;
The need to address abuse, security vulnerabilities, intellectual property risks, or evolving AI model behaviors;
Corporate restructuring, acquisition, rebranding, or changes to Chariot’s operational control or licensing rights.
You acknowledge and agree that:
All changes to these Terms are effective upon posting, unless a later date is specified;
Chariot will make reasonable efforts to notify users of material updates through in-app alerts, email communications, or changelogs;
Continued use of the Services after the effective date of any modification shall constitute your affirmative acceptance of the revised Terms;
If you do not agree to the revised Terms, your sole and exclusive remedy is to discontinue use of the Services and terminate your account;
Chariot is not obligated to preserve historical versions of the Terms beyond what is required by law, and any failure to enforce an updated clause shall not waive its future enforceability.
The most current version of the Terms will always be accessible via the official Chariot website or mobile application, and it is your responsibility to review them periodically.
3.2 Material vs Non-Material Changes
For purposes of these Terms, Chariot distinguishes between Material Changes and Non-Material Changes, each with separate standards of notice and legal effect.
Material Changes
“Material Changes” are defined as any amendments to the Terms that:
Substantially impact a User’s legal rights or obligations, such as indemnity, liability limitations, dispute resolution procedures, or termination rights;
Alter subscription pricing, refund eligibility, token usage caps, access to features, or availability of plan tiers;
Introduce or modify consent requirements relating to privacy, data collection, or AI interaction;
Affect the scope of license, data ownership, or transferability of user-generated content or AI outputs;
Expand or narrow the classes of permitted or prohibited activities, especially relating to prompt use, vision uploads, or misuse enforcement;
Modify Governing Law, Jurisdiction, or Dispute Resolution frameworks under Sections 4 and 5;
Involve the addition or withdrawal of a core third-party provider that materially affects functionality (e.g., AI models, storage, payment infrastructure).
Notice and Acceptance of Material Changes
Chariot will provide reasonable advance notice of Material Changes through one or more of the following:
Prominent banners or modals within the mobile application or dashboard;
Email notifications to the address on file;
Required re-acceptance prior to continued access of certain features.
Your continued use of the Services following the notice period shall constitute irrevocable acceptance of the Material Changes. If you do not agree, you must cease use and terminate your account.
Non-Material Changes
“Non-Material Changes” are defined as updates that:
Correct spelling errors, formatting inconsistencies, or outdated hyperlinks;
Clarify the wording of existing clauses without altering their legal effect;
Update names, branding references, or UI elements for consistency;
Add illustrative examples, references, or internal cross-links that aid understanding;
Modify the layout or visual structure of the Terms for accessibility or responsiveness.
Chariot may implement Non-Material Changes without notice, and such changes become effective immediately upon publication. Users are not entitled to dispute or delay enforcement based on such edits.
All users are responsible for reviewing the most current version of the Terms and understanding the legal implications of any changes classified under this section.
3.3 Notification of Material Changes
When Material Changes (as defined in Section 3.2) are made to these Terms, Chariot will take reasonable steps to notify Users of the update before or at the time it takes effect. Such notification may occur through one or more of the following channels:
Email Notification: If a valid email address is associated with your account, Chariot may send a summary of the changes or a link to the updated Terms.
In-App Notification: A pop-up, banner, or modal window may appear when you next log into the Chariot mobile or web app, requiring acknowledgment.
Website Banner or Legal Center Notice: Prominent placement on Chariot’s homepage, footer, or Terms & Policies page.
Push Notification (where permitted): Mobile alerts sent directly to your device (if enabled).
You acknowledge and agree that:
Chariot is not required to obtain explicit consent for Material Changes unless required by applicable law (e.g., GDPR or CCPA);
Failure to receive an email due to spam filters, outdated address, or delivery failure does not invalidate the effectiveness of the change;
If you do not agree to the updated Terms, your sole remedy is to stop using the Services and close your account;
Continued use of the Services after the effective date of the Material Change constitutes your binding acceptance, even if no response was submitted to the notification.
Chariot is not responsible for Users who bypass or ignore change notifications, and it is your obligation to review the updated Terms regularly.
3.4 Notice Period
For Material Changes to these Terms (as defined in Section 3.2), Chariot will provide a minimum notice period of seven (7) calendar days prior to the changes becoming effective, unless:
- A shorter notice window is required to comply with regulatory obligations, third-party platform mandates (e.g., Apple, Google, Supabase), or urgent legal rulings;
- The change is necessitated by security vulnerabilities, fraud prevention, abuse mitigation, or safety concerns, in which case updates may take effect immediately upon publication;
- A longer notice period is mandated by applicable jurisdictional law, in which case the greater of the two periods will apply.
You acknowledge and agree that:
The seven-day notice window applies only to Material Changes—Non-Material Changes (e.g., typographic fixes or clarifications) may be made without advance notice;
Chariot will attempt to notify users through the channels listed in Section 3.3, but the notice obligation is satisfied upon publication of the change notice on Chariot’s official platform or legal page;
Chariot is not liable for any damages or lost access resulting from a User’s failure to review or act upon the notice during the notice period;
In certain cases, Chariot may allow Users to accept revised Terms through continued use or a one-time reacceptance prompt in the mobile or web app.
The Notice Period ensures Users are afforded a reasonable opportunity to evaluate and respond to impactful legal updates prior to enforcement.
3.5 Continued Use Equals Acceptance
You acknowledge, understand, and agree that your continued access to or use of Chariot’s Services after the effective date of any revised or updated Terms constitutes your binding acceptance of those changes, regardless of whether:
You explicitly clicked “Accept,” “Agree,” or any other affirmative button;
You reviewed the updated Terms in full;
You received or opened a notification regarding the changes.
This includes—but is not limited to—continued:
Login to the Chariot app or dashboard;
Use of chat features, image uploads, report generation, or document parsing;
Interactions with AI-powered outputs, support tools, or subscription access;
Submitting payments, initiating new sessions, or accessing stored data.
If you do not agree to the revised Terms:
You must immediately discontinue all use of the Services;
You are responsible for manually deleting your account, unsubscribing from active plans, and ceasing use of any Chariot-generated outputs;
Any data or reports created under your account will remain governed by the last version of the Terms in force at the time of submission, unless otherwise stated by law.
Failure to take these actions will result in your usage being governed by the most current version of the Terms, enforceable to the full extent permitted by law.
3.6 Feature or Service Modifications
Right to Modify or Discontinue Services
Chariot Technologies LLC (“Chariot”) has the full and unrestricted right to add, change, limit, suspend, or permanently remove any part of the Chariot app, website, or services at any time, for any reason, and with or without advance notice. This may include changes to:
– AI chat features, such as the types of prompts allowed, token usage limits, system behavior, or supported languages;
– Image upload tools, including file size limits, accepted formats, visual recognition capabilities, or daily usage restrictions;
– Vehicle reports, including access to previous reports, available report tiers, decoding accuracy, pricing, and content detail;
– Document and PDF analysis tools, including supported file types, page or character limits, and how documents are interpreted;
– Subscription benefits, such as usage caps, access levels, plan types, trial periods, or available features;
– Any service or tool that depends on an external provider, such as backend infrastructure, billing systems, or AI-powered outputs.
You understand and agree that:
– Chariot is not required to keep any specific feature or service running unless it has made a formal written commitment to do so;
– Certain features may only be available to users on specific plans, in certain regions, on specific platforms (such as iOS or Android), or who meet eligibility criteria;
– Just because a feature exists today does not mean you are entitled to access it in the future;
– Chariot may change or remove tools at any time for technical, legal, business, or safety-related reasons, including performance issues or system vulnerabilities;
– Chariot will not be responsible to you or anyone else for removing or changing parts of the platform, as long as those changes do not violate local laws or written contracts.
Chariot retains full control over how its services evolve and may adjust its offerings in response to platform requirements, operational constraints, or business strategy.
3.7 Pricing and Subscription Changes
Chariot Technologies LLC (“Chariot”) reserves the right to modify, increase, decrease, restructure, or otherwise change the pricing of any and all Services at any time, including but not limited to:
Subscription plans (weekly, monthly, annual);
One-time report purchases;
Add-ons, token bundles, or additional feature unlocks;
Usage-based thresholds, such as image uploads, chat token limits, document scans, or vision requests.
These pricing changes may apply to:
New users, effective immediately;
Existing users, following an appropriate advance notice period as described below.
Advance Notice to Existing Subscribers
For Users with an active subscription, Chariot will:
Provide reasonable advance notice (at least 7 calendar days) of any price increase that will affect future renewals;
Deliver notice through in-app alerts, email (if on file), or platform banners;
Allow users to cancel their subscription prior to the effective date of the new pricing if they do not agree to the change.
You acknowledge and agree that:
If you do not cancel your subscription prior to the price change effective date, your continued subscription constitutes acceptance of the revised pricing;
Pricing adjustments may be driven by market conditions, increased API or infrastructure costs, third-party vendor changes, legal compliance burdens, inflation, or platform expansion;
Promotions, discounts, early adopter rates, or beta pricing are not guaranteed to persist and may be withdrawn at Chariot’s sole discretion;
Chariot is not obligated to issue retroactive refunds or offer grandfathered pricing for any subscription tier unless explicitly stated in writing.
Any disputes regarding pricing must be submitted via legal@chariotreport.com within 30 days of the change taking effect. Your sole remedy for disagreement is subscription cancellation.
3.8 Versioning and Archival
Chariot Technologies LLC (“Chariot”) maintains a version-controlled archive of this Terms of Service agreement (“Terms”), with each published revision being assigned a unique version identifier and corresponding effective date.
Purpose of Versioning
This archival and versioning system exists to:
Ensure transparency in the evolution of legal terms over time;
Facilitate compliance with jurisdictional requirements (e.g., GDPR, CCPA, AI Act);
Allow Users, regulators, or legal representatives to reference the exact version of the Terms that governed their actions or agreements during a specific timeframe.
User Access
Users may:
Request a digital copy of previously accepted Terms by emailing legal@chariotreport.com and specifying the approximate acceptance or transaction date;
Access summaries of key differences between historical versions when such comparisons are available;
Use archived versions as references in support tickets, legal inquiries, or disputes provided that the governing version corresponds to the relevant usage or transaction period.
Limitations and Disclaimers
Archived versions are provided “as-is” and for reference only;
The most current version of the Terms always supersedes older versions unless otherwise stated by law or by a court of competent jurisdiction;
Chariot is not obligated to preserve archival versions indefinitely, but will retain them for a commercially reasonable period or as required by law;
Requests deemed abusive, excessive, or legally frivolous may be denied or delayed.
By continuing to use the Services, you agree that only the version of the Terms in effect at the time of your action or transaction governs your rights for that specific interaction.
3.9 Third-Party Policy Updates
**Third-Party Service Dependencies**
Chariot Technologies LLC (“Chariot”) integrates with and relies upon a variety of third-party service providers to deliver key elements of the Chariot app, website, and related Services. These external platforms may provide infrastructure, data processing, authentication, AI functionality, subscription management, payment processing, analytics, or cloud hosting.
These providers operate under their own Terms of Service, Privacy Policies, usage rules, and service levels (“Third-Party Terms”), which may be amended at any time beyond Chariot’s control.
**Automatic Flow-Through of Changes**
You acknowledge and agree that:
- Changes to Third-Party Terms may automatically apply to your use of the Services, even if not explicitly restated in Chariot’s Terms;
- Chariot may be required to modify, restrict, or discontinue features, access, or outputs in response to usage limits, technical deprecations, licensing changes, or other third-party obligations;
- Chariot is not liable for delays, outages, data loss, or degraded functionality caused by or resulting from third-party service issues, failures, or policy shifts.
**No Additional Notice Required**
To ensure compliance and uninterrupted service:
- Chariot may update its own Terms, modify service behavior, or revise platform features in response to external provider changes;
- Certain updates may take effect immediately, without advance notice, if required to maintain compatibility, security, billing continuity, or legal alignment;
- Continued use of the Services constitutes your acceptance of any limitations or constraints imposed by third-party dependencies.
For more information about how your data may interact with external services, please refer to our Privacy Policy. Chariot reserves the right to change, replace, or remove third-party integrations at any time without liability.
3.10 User Responsibility to Monitor Terms
You acknowledge and agree that it is your sole responsibility to periodically review the most current version of these Terms of Service (“Terms”), including any referenced policies such as the Privacy Policy, AI Disclaimers, and Subscription Policy.
Duty to Stay Informed
By using the Services, you affirm that:
You understand the Terms may change over time, as outlined in Section 3;
You agree to routinely check the Chariot app or website for posted updates, especially prior to using new or updated features;
You are not entitled to retroactive notice of every minor change, and ignorance of an update does not exempt you from compliance.
Limitation of Chariot’s Responsibility
Chariot will take reasonable steps to notify users of material changes (see Sections 3.3–3.4), but makes no guarantee that:
All changes will be emailed or displayed in-app individually;
All users will open, read, or acknowledge every notice sent;
All third-party policy shifts or model changes can be proactively summarized.
Accordingly:
Chariot shall not be held liable for any misunderstanding, lost data, feature confusion, purchase error, or violation resulting from your failure to review updated Terms;
Users who fail to keep themselves informed do so at their own legal and financial risk.
You are encouraged to bookmark and review the Terms and all incorporated legal documents on a recurring basis to remain compliant with your contractual obligations.
Contact Us
If you have any questions or concerns about our Terms of Service or the handling of your personal information, please contact us at support@chariotreport.com