Last Updated on June 10, 2025
40.1 General Inquiries
All general support, billing, and feature requests can be sent to:
support@chariotreport.com
40.2 Legal Contact
For legal notices, subpoenas, or regulatory requests:
legal@chariotreport.com
Please include “LEGAL NOTICE” in the subject line.
40.3 DMCA Designated Agent
Pursuant to the Digital Millennium Copyright Act (17 U.S.C. §512), our agent for notices of copyright infringement is:
DMCA Agent
Chariot Legal Department
Email: dmca@chariotreport.com
40.4 Business Correspondence Address
40.5 What Qualifies for DMCA
You may submit a DMCA notice if copyrighted content you own is reproduced or used within the Chariot platform without authorization.
40.6 Required Notice Contents
Your DMCA notice must include:
Your name, address, phone number, and email
A description of the copyrighted work
The specific location/URL on Chariot where the material exists
A good-faith statement that the use is unauthorized
A statement under penalty of perjury that the information is accurate
Your electronic or physical signature
40.7 Takedown Timeline
Chariot will review all valid DMCA notices within 5 business days and remove or restrict infringing content if warranted.
40.8 Notification to Alleged Infringer
We will notify the content uploader of the takedown and may offer a counter-notification process under 17 U.S.C. §512(g).
40.9 Repeat Infringer Policy
Accounts with multiple valid DMCA violations may be suspended or permanently terminated.
40.10 Counter-Notification Requirements
If you believe your content was removed in error, you may file a counter-notification with the following:
Your name, address, and consent to U.S. jurisdiction
A statement under penalty of perjury that you have a good faith belief the content was wrongfully removed
Your signature
40.11 Law Enforcement Requests
All subpoenas, warrants, or legal orders should be submitted to legal@chariotreport.com.
40.12 Service of Process
Service by mail should be directed to our official registered agent address. Digital-only service is not accepted unless previously agreed.
40.13 Emergency Disclosure
We may disclose limited user data without notice in response to urgent law enforcement situations (e.g., imminent harm or threat).
40.14 Transparency Reports
If volume warrants, we may publish periodic transparency reports summarizing law enforcement data requests and responses.
40.15 Acceptable Delivery Channels
Notices will only be considered received if delivered by:
Email to listed legal addresses
Physical mail to the registered address
Court-mandated platform notices
40.16 User Notice to Chariot
Users must notify Chariot of any claim or dispute via certified email or registered mail at least 30 days before initiating legal action.
40.17 Notification Timelines
We aim to respond to all legal or rights-based notices within 14 business days unless otherwise required by law.
40.18 Preservation Requests
If you’re involved in litigation or investigation, we may preserve user data for up to 90 days upon written request from legal counsel or regulators.
40.19 Mass Notification Disclaimer
We are not liable for legal or DMCA notices sent to the wrong address or submitted through unofficial means (e.g., social media).
40.20 Legal Fees Disclaimer
Filing a claim or complaint does not entitle either party to reimbursement of legal fees unless awarded by court judgment.
40.21 Misuse of Legal Channels
Abusing our legal inboxes (e.g., spam, blackmail, fraudulent notices) may result in account bans and legal pursuit.
40.22 Inbound NDA Refusal
Chariot does not accept unsolicited NDAs or confidential communications unless mutually agreed upon in advance.
40.23 Communications Not Confidential
Emails and legal notices sent to Chariot are not confidential and may be used in legal defense or documentation.
40.24 Contact in Event of Acquisition
All contact addresses will remain valid in the event of company sale, merger, or dissolution, unless formally updated in Section 39.
40.25 Limitation on Contact Obligations
We are not obligated to respond to abusive, harassing, or incoherent contact messages.
40.26 Contact Record Retention
All contact or complaint submissions may be archived indefinitely for compliance and legal history purposes.
40.27 Contact Disclaimers
Use of our contact methods does not constitute a formal legal relationship, legal advice, or admission of liability.
40.28 Applicable Language for Notices
All legal communications must be in English. Non-English submissions may be delayed or dismissed.
40.29 Force Majeure for Legal Response
We are not liable for delays in legal or DMCA responses due to natural disasters, war, internet outages, or force majeure events.
40.30 Updates to Contact Info
We reserve the right to update our legal contact methods and address locations at any time, with notice on our website.
Contact Us
If you have any questions or concerns about our Terms of Service or the handling of your personal information, please contact us at support@chariotreport.com