Last Updated on June 10, 2025
4.1 Applicable Law
These Terms of Service (“Terms”), along with any disputes, claims, interpretations, or controversies arising out of or related to:
Your use of the Chariot platform, mobile app, website, or Services;
Any subscription, one-time purchase, report, AI output, or digital interaction facilitated by Chariot;
The validity, interpretation, enforceability, or performance of these Terms;
shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to:
Its conflict of laws principles;
The laws of your state, country, or jurisdiction of residence;
The United Nations Convention on Contracts for the International Sale of Goods (CISG), which is hereby expressly excluded from application.
You expressly agree that:
Delaware law shall govern even if you reside or operate outside of the United States;
No other state, national, or international laws shall supersede these governing terms unless explicitly required by law or judicial order;
This clause survives termination, account deletion, or cessation of use of the Services.
This choice of law provision is made to ensure legal clarity, procedural efficiency, and contractual predictability, and you irrevocably waive any claim that Delaware is an inconvenient or improper forum based on geographic or legal factors.
4.2 Jurisdiction
Subject to the mandatory arbitration provisions set forth in Section 5 of these Terms, you agree that any dispute, legal action, or proceeding that is:
Not subject to arbitration;
Outside the scope of small claims court jurisdiction (where applicable); or
Otherwise permitted to proceed in a court of law,
shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, United States.
You expressly:
Consent to the personal jurisdiction of such courts for any permitted legal dispute;
Waive any objection based on inconvenient forum, lack of personal jurisdiction, or improper venue;
Agree not to file any claim, action, or proceeding in any other jurisdiction, country, or legal forum unless required by applicable law.
This clause applies to any legal action involving:
Interpretation or enforcement of these Terms;
Subscription disputes or financial claims;
Alleged violations of privacy, intellectual property, or consumer rights;
The use or misuse of any Chariot feature, including AI outputs, report content, or vision uploads.
In the event any portion of this clause is held to be unenforceable, the remainder shall remain in full force and effect. This jurisdiction provision does not limit Chariot’s right to seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or enforce arbitration orders.
4.3 Arbitration Agreement
This Arbitration Agreement applies to all legal claims or disputes of any kind, whether based in contract, tort, statute, regulation, fraud, misrepresentation, equity, or any other legal theory, and includes but is not limited to:
Disputes arising from or relating to Chariot reports, subscriptions, AI outputs, data handling, or service performance
Disputes related to billing, refunds, cancellations, or payment method usage
Disputes involving alleged violations of law, platform policies, or intellectual property
Disputes with former users or regarding legacy data or access
Exceptions: This clause does not apply to:
Requests for injunctive or equitable relief to prevent or remedy unauthorized use, misuse, or infringement of Chariot’s intellectual property rights
Actions initiated by Chariot to enforce arbitration, protect system integrity, or preserve platform rights
Claims that cannot be arbitrated as a matter of law under applicable federal or state statutes (which shall be severed only to the extent required)
4.3.2 Arbitration Procedure
All arbitration proceedings shall be:
Administered by the American Arbitration Association (“AAA”) or a comparable neutral forum
Conducted under the AAA’s Consumer Arbitration Rules (or Commercial Rules, if applicable), available at www.adr.org
Held in a mutually agreed-upon location or virtually, at Chariot’s discretion
Governed by the U.S. Federal Arbitration Act (“FAA”) and interpreted in accordance with Section 4.1 of these Terms
The arbitrator shall have exclusive authority to:
Resolve all threshold arbitrability questions, including jurisdiction, enforceability, and scope of this clause
Award all relief available in a court, including damages, injunctive relief, and attorney fees (if authorized by law)
The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
4.3.3 Class Action and Collective Arbitration Waiver
You and Chariot waive all rights to bring claims as a plaintiff or class member in any purported class, collective, consolidated, or representative action. All arbitrations shall be conducted solely on an individual basis, and not in a class, consolidated, or representative proceeding.
If any part of this class action waiver is found unenforceable, the entirety of this Arbitration Agreement shall be null and void.
4.3.4 Waiver of Jury Trial
To the maximum extent permitted by law, you and Chariot irrevocably waive any right to a trial by jury in any dispute that may be resolved through arbitration under this clause.
4.3.5 Severability of Arbitration Clause
If any portion of this Arbitration Agreement is found to be invalid or unenforceable under the law, the remaining provisions shall remain in full force and effect. The Arbitration Agreement shall be construed to give maximum lawful effect to the parties’ mutual intention to resolve disputes through binding arbitration.
4.4 Location of Arbitration
Unless both parties expressly agree to an alternative venue, all arbitration proceedings between you and Chariot Technologies LLC (“Chariot”) shall be conducted:
Remotely by default (via secure video conferencing, telephone, or online platform); or
In-person in Wilmington, Delaware, United States, if either party requests a physical hearing and such request is accepted by the arbitrator.
This dual-mode flexibility is intended to:
Reduce costs for both parties;
Facilitate timely resolution;
Accommodate users regardless of location or accessibility constraints.
Costs and Fees
Each party shall bear its own legal fees, expert fees, and arbitration-related costs, including travel expenses and attorney’s fees, unless otherwise awarded by the arbitrator based on applicable law or JAMS Rules.
Chariot may, at its discretion, elect to cover reasonable arbitration costs for consumer claimants in the interest of fairness or if required under local law.
Forum Inflexibility Disclaimer
You understand and agree that the geographic location of the arbitration (Delaware) does not alter the governing law clause (Section 4.1) or the jurisdictional preference for Wilmington, Delaware courts for any non-arbitrable disputes.
This clause survives the termination of your account or relationship with Chariot and continues to apply in perpetuity to any disputes initiated thereafter that arise from Services previously rendered.
4.5 Waiver of Class Actions
To the fullest extent permitted by law, you and Chariot Technologies LLC (“Chariot”) agree that any claim, dispute, or controversy arising out of or relating to:
These Terms of Service,
Any aspect of your relationship with Chariot,
The use or misuse of Chariot’s AI systems, Services, or platform,
must be brought solely on an individual basis, and may not be pursued as a plaintiff or class member in any purported class, consolidated, collective, coordinated, or representative proceeding.
Class Action and Group Arbitration Prohibition
Specifically, you hereby:
Waive any right to bring, join, or participate in any class action, mass arbitration, private attorney general action, or any other proceeding in which one party acts or proposes to act in a representative capacity;
Agree that the arbitrator may not consolidate more than one individual claim, nor may they otherwise preside over any form of a collective proceeding or representative class;
Acknowledge that this class action waiver is a material inducement to Chariot entering into these Terms and providing access to the Services.
Severability of Waiver Provision
If any portion of this class action waiver is found to be unenforceable or invalid as applied to a specific claim or request for public injunctive relief, then:
That specific claim shall be severed and may proceed in court, but
All other claims must remain subject to arbitration on an individual basis.
This waiver applies regardless of the legal theory advanced and survives the termination of your account, Services, or relationship with Chariot.
4.6 International Users
If you access or use the Services from outside the United States, including from jurisdictions with differing or conflicting legal requirements, you do so at your own initiative and risk. You are solely responsible for:
Ensuring that your use of Chariot’s Services complies with all applicable local, regional, national, and international laws, regulations, and directives, including those related to:
Data privacy and protection,
Consumer rights,
AI-generated content,
Vehicle and insurance disclosures,
Digital contract interpretation.
Understanding and abiding by any import/export restrictions, AI usage laws, or technology transfer limitations imposed by your country of residence.
Primacy of Chariot’s Terms
To the extent permitted under applicable law:
These Terms of Service, including the arbitration agreement and liability limitations, shall govern and prevail over any conflicting local terms or user expectations;
You waive the application of any laws in your jurisdiction that directly conflict with these Terms, unless explicitly required by statute or international treaty;
Chariot shall not be held liable for any breach, suspension, or denial of Services resulting from your failure to comply with local regulations.
Chariot makes no representation that its Services are lawful, appropriate, or available for use in all jurisdictions. Accessing the Services from territories where such access or content is unlawful is strictly prohibited.
4.7 Venue for Injunctive Relief
Notwithstanding the arbitration and jurisdiction provisions set forth in Sections 4.2 through 4.6, either party may seek injunctive or other equitable relief in any court of competent jurisdiction — including but not limited to courts located in Wilmington, Delaware, United States — without the requirement to first initiate or exhaust arbitration proceedings.
This right to immediate court action applies specifically and without limitation to any situation involving:
Actual or threatened infringement of copyrights, trademarks, patents, or trade dress;
Misappropriation or unlawful use of proprietary systems, confidential information, trade secrets, AI models, datasets, or protected code;
Data scraping, reverse engineering, or unauthorized AI prompt harvesting;
Brand dilution, impersonation, or false association with Chariot;
Breach of non-disclosure agreements (NDAs) or other contractual restrictions regarding IP, content, or systems.
Scope of Relief
Injunctive relief may include but is not limited to:
Temporary restraining orders (TROs);
Preliminary or permanent injunctions;
Orders to compel specific performance or prevent further harm;
Seizure or destruction of infringing materials.
No Waiver of Arbitration
Seeking such equitable relief:
Does not waive either party’s right to arbitration of all other claims;
May be pursued in parallel or conjunction with an arbitration proceeding if allowed by law.
This clause is intended to ensure that Chariot can swiftly protect its proprietary technologies, brand integrity, and platform access in jurisdictions where time-sensitive enforcement is required.
4.8 Survival
This entire Section 4 – Governing Law & Jurisdiction, including all clauses related to arbitration, venue, waiver of class actions, international use, and equitable relief, shall survive:
The termination, cancellation, or suspension of your account;
The deletion or cessation of use of the Services;
The expiration or rescission of these Terms for any reason.
Even after you cease using the Services, these provisions remain in effect to govern:
Ongoing or future disputes based on past usage;
Obligations arising from past conduct or transactions;
Enforcement of arbitration awards, court judgments, or equitable relief orders.
This survival clause ensures that Chariot retains legal protection and enforcement rights even after your relationship with the platform ends.
Contact Us
If you have any questions or concerns about our Terms of Service or the handling of your personal information, please contact us at support@chariotreport.com