Last Updated on June 10, 2025
1.1 Acceptance of Terms
By accessing, installing, registering for, or using the Chariot mobile application, website, API, platform, data products, or any associated features, tools, content, or services (collectively, the “Services”), you are entering into a legally binding agreement with Chariot (referred to herein as “Chariot,” “we,” “us,” or “our”). Your access or use of the Services constitutes your full and unconditional acceptance of, and agreement to be bound by, these Terms of Service (“Terms”), our Privacy Policy, and any other supplemental terms or policies that may apply depending on your jurisdiction, use case, or platform. If you do not agree to all of these Terms in their entirety, or if you are not authorized to enter into this agreement on behalf of yourself or your organization, you must not access or use the Services. Continued use of any part of the Services will be deemed as reaffirmation of your acceptance of these Terms, including any subsequent modifications or updates thereto. You further acknowledge and agree that these Terms apply regardless of whether you are a registered user, subscriber, one-time purchaser, organization, enterprise customer, or casual visitor. This agreement governs all modes of access—via mobile device, web browser, third-party integration, or embedded interface—and applies globally to all users unless explicitly limited by local law. If you are accessing the Services on behalf of a legal entity (e.g., employer, business, agency), you represent that you have the legal authority to bind that entity to these Terms. In such cases, “you” and “your” shall also refer to such entity.
1.2 Binding Agreement
These Terms of Service (“Terms”) constitute a binding and enforceable legal agreement between you—whether as an individual, entity, organization, or authorized representative thereof (the “User”)—and Chariot Technologies LLC, a limited liability company organized under the laws of the United States (“Chariot,” “we,” “us,” or “our”).
By entering into this agreement, you affirm that you have read, understood, and expressly agree to be legally bound by all conditions, policies, and limitations set forth herein. This agreement governs your access to and use of the Services, including all associated software, algorithms, APIs, artificial intelligence (AI) integrations, hosted reports, user interfaces, visual components, backend systems, and third-party service integrations provided by Chariot.
This binding agreement is effective immediately upon:
Creating an account or profile;
Clicking to accept or agree during any sign-up process;
Accessing any part of the Services through a browser, mobile device, SDK, or third-party interface;
Submitting a request, image, prompt, VIN, document, or chat message to the Chariot platform; or
Continuing use after the Terms are posted or updated.
If you do not agree to be bound by this agreement in full, you may not access or use any part of the Services.
If you are entering into this agreement on behalf of a business, company, government entity, educational institution, or nonprofit, you represent and warrant that you are duly authorized to bind such entity to these Terms, and “you” and “your” shall refer to that entity and its authorized users.
This agreement incorporates, by reference, our:
Privacy Policy;
Acceptable Use Policy;
Payment Terms and Refund Policy;
Any jurisdiction-specific addenda, as applicable.
In the event of a conflict between any supplemental terms and these Terms, the supplemental terms shall govern for their specific subject matter. This agreement shall survive the termination, deactivation, or expiration of your account, and shall apply to all historical, current, and future interactions between you and Chariot.
1.3 Effective Date
These Terms of Service are effective as of the “Last Updated” date indicated at the top of this document. Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) reserves the sole and exclusive right to modify, update, amend, or replace any part of these Terms at any time, for any reason, and without prior individual notice, unless otherwise required by applicable law.
We may notify users of material changes to these Terms by:
Updating the “Last Updated” date;
Posting a revised version of the Terms within the app or on our website;
Displaying an in-app alert or push notification;
Sending an email to the address associated with your account (if applicable).
It is your responsibility to periodically review these Terms to remain informed of any updates. You waive any right to receive individualized notice of changes except as explicitly required by law.
YOUR CONTINUED ACCESS TO OR USE OF THE SERVICES AFTER THE POSTING OF ANY REVISED TERMS CONSTITUTES YOUR FULL, IRREVOCABLE, AND UNCONDITIONAL ACCEPTANCE OF THOSE MODIFIED TERMS.
If you do not agree to the new Terms, you must immediately stop using all Chariot Services and, where applicable, delete your account.
No oral or digital statement (including those made by support or sales personnel) shall modify or supersede these Terms unless formally published by Chariot in an authorized amendment.
For legal compliance purposes, the current version of these Terms, as published on our website or mobile app, shall always supersede any archived, cached, or printed versions you may have previously reviewed or stored.
1.4 Entire Agreement
These Terms of Service, together with our Privacy Policy, Subscription Policy, AI Use and Disclaimers, and any other legal notices, disclosures, product-specific policies, jurisdiction-specific terms, or guidelines posted or referenced within the Services (collectively, the “Legal Documents”), constitute the entire and exclusive agreement between you and Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) with respect to your access to and use of the Services.
This Agreement supersedes and replaces all prior or contemporaneous communications, negotiations, understandings, agreements, proposals, representations, warranties, and commitments—whether oral, written, electronic, or implied—between you and Chariot, including any previous versions of these Terms or informal communications from our staff, partners, or affiliates.
You acknowledge and agree that:
No verbal statements, emails, in-app messages, or content from marketing, sales, or support representatives may alter, expand, limit, or interpret the terms herein unless published officially by Chariot in a formal policy document;
No third-party agreements, app store policies, or vendor terms (e.g., Google Play, Apple App Store, Supabase, OpenAI, Stripe, etc.) shall govern your relationship with Chariot unless explicitly referenced and incorporated herein;
Your use of the Services is not contingent upon the delivery of any future functionality, features, services, upgrades, or public commitments, unless explicitly guaranteed in writing;
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party (i.e., Chariot) but instead interpreted to reflect the mutual intent of the parties at the time of execution.
If any section of these Terms is found to be unenforceable by a court of competent jurisdiction, the remainder shall remain in full force and effect in accordance with Clause 8 (Severability).
These Terms are intended to be read and enforced as a unified whole, and no section shall be interpreted in isolation if such interpretation would materially alter the scope, obligations, or protections outlined herein.
1.5 Modification of Terms
Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) reserves the sole and absolute right to modify, revise, update, or replace these Terms of Service (“Terms”) and any related policies, legal documents, or agreements at any time, for any reason, and without prior notice, unless otherwise required by law.
We will communicate such updates through one or more of the following:
Posting the revised Terms with an updated “Last Updated” date at the top of this document;
Displaying a conspicuous notice within the Chariot mobile application or website;
Sending an email or push notification to the email address or device associated with your user account (if available);
Posting a summary of material changes in a changelog, blog, or release notes.
You are solely responsible for reviewing the Terms regularly to remain informed of any changes.
Your continued use of the Services after any such update is published shall constitute your full, knowing, and binding acceptance of the revised Terms, including any changes that may materially affect your rights or obligations.
If you do not agree to the updated Terms, you must immediately discontinue all use of the Services and delete your account. Failure to do so may result in continued application of the new Terms to your account and usage history.
Chariot shall not be liable for any damages, losses, or misunderstandings arising from your failure to review, comprehend, or act upon updated Terms. In the event of a legal dispute, the version of the Terms in effect at the time of the alleged incident shall govern.
We encourage users to retain a copy of these Terms for their records.
1.6 User Responsibility to Review
You acknowledge and agree that it is your sole responsibility to review these Terms of Service, including all referenced legal documents such as our Privacy Policy, Subscription Policy, AI Use Disclaimers, and any jurisdiction-specific terms, on a regular and ongoing basis.
Chariot makes updated versions of these documents publicly available within the app and at designated online locations. We may also provide summaries or highlight changes as a courtesy; however, you remain fully bound by all posted changes regardless of whether you read such notices in full.
By continuing to access or use the Services after updates are posted:
You affirmatively represent that you have reviewed the current version of the Terms;
You waive any claim that changes to the Terms were unknown, misunderstood, or inadequately disclosed;
You accept full responsibility for the legal and functional consequences of your continued use under the revised agreement.
Failure to review these Terms does not exempt you from their applicability or enforceability. We disclaim all liability arising from your failure to remain informed of your rights, obligations, or limitations under this agreement.
Chariot recommends that you:
Bookmark and periodically revisit the Terms page;
Enable in-app notifications for legal updates;
Consult legal counsel if you have questions about your obligations or exposure.
You agree that this duty to review is ongoing, non-transferable, and a material condition of your license to access the Services.
1.7 Eligibility Confirmation
By accessing or using the Services, you expressly represent and warrant that:
You are of legal age to form a binding contract under the laws of your country, province, or state of residence (see Section 9: Eligibility & Age Requirements);
You are not a person barred from using the Services under applicable laws, regulations, export restrictions, or sanctions programs (e.g., OFAC, EU restrictions);
You have full legal capacity and mental competence to understand, accept, and be bound by these Terms without undue influence, coercion, or misrepresentation.
If you are using the Services on behalf of a business, government entity, educational institution, nonprofit, or other organization, you further represent and warrant that:
You have been duly authorized to act on behalf of and legally bind such entity to these Terms;
All actions you take within the Services are within the scope of your employment, agency, or authorized role;
The entity acknowledges and agrees to be bound by all obligations, limitations, and liabilities contained herein as if it were the direct user.
You acknowledge that any false representation of your age, capacity, or authority may result in immediate suspension or termination of access, legal consequences, and/or enforcement under applicable laws.
Chariot reserves the right to request documented proof of identity, age, or authorization at any time. Failure to provide such proof may result in restricted access, blocked features, or permanent account suspension.
Use of the Services by minors, unauthorized agents, or individuals acting beyond their legal authority is strictly prohibited and constitutes a breach of these Terms.
1.8 Electronic Consent
By accessing, registering for, or using the Services, you expressly consent to receive all notices, agreements, disclosures, policies, communications, and records (collectively, “Communications”) from Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) electronically, including via:
In-app messaging or alerts,
Email to your registered address,
Push notifications,
Publication within our mobile application or website,
Secure dashboards or administrative interfaces.
You further agree that your use of electronic signatures, checkboxes, button clicks, account creation, or other forms of affirmative action constitutes a legally binding electronic signature and satisfies any requirement under applicable laws that such communications or agreements be “in writing” or “signed.”
This clause is intended to fully comply with and be enforceable under:
The U.S. Electronic Signatures in Global and National Commerce Act (ESIGN),
The Uniform Electronic Transactions Act (UETA),
The eIDAS Regulation (EU Regulation No. 910/2014) for European users,
Any equivalent or successor digital signature laws globally.
You acknowledge and agree that:
You have the hardware, software, and internet access necessary to receive and retain electronic Communications;
You may withdraw your consent to receive electronic Communications by contacting legal@chariotreport.com, though doing so may result in the suspension or termination of your ability to use the Services;
Electronic Communications shall be deemed received when sent, posted, or otherwise made available, and it is your responsibility to maintain accurate contact information and regularly check your email and in-app notifications.
Chariot may, but is not obligated to, provide physical copies of any Communications upon request and may charge a reasonable administrative fee for doing so.
1.9 Contact & Communication
For any questions, notices, concerns, or legal inquiries relating to these Terms of Service, the Privacy Policy, Subscription Policy, AI disclaimers, or any other legal agreement or obligation relating to your use of the Services, you may contact Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) through the following designated legal communication channel:
Email: legal@chariotreport.com
Subject Line: “Legal Notice – Terms of Service Inquiry”
All legal communications must:
Include your full name, email address associated with your account (if applicable), and a detailed description of the issue;
Be submitted in English unless otherwise required by applicable jurisdiction;
Be truthful, non-abusive, and submitted in good faith.
Chariot does not accept legal notices or service of process via any other means, including social media, in-app chat, or support tickets. Inquiries sent to other contact points may not be acknowledged or receive a legally valid response.
If you are located outside of the United States, you acknowledge that all communications related to these Terms, including dispute resolution procedures, shall occur in English and under the jurisdiction outlined in Section 4 (Governing Law & Jurisdiction), unless a superseding international agreement applies.
We may also contact you through the email or mobile number associated with your account, via push notification, or by displaying system notices within the app. You agree to promptly update your contact information to ensure uninterrupted receipt of important legal communications.
Failure to maintain accurate contact information may waive your right to receive notices, and we disclaim all liability for your failure to receive critical information as a result.
1.10 Governing Language
These Terms of Service, along with all associated legal documents—including but not limited to the Privacy Policy, Subscription Policy, AI Disclaimers, and any additional policies referenced or linked herein—are originally drafted and published in English, which shall be the controlling language for all legal interpretation, enforcement, and dispute resolution.
While Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) may offer translations of these Terms or other legal or informational materials for the convenience of non-English-speaking users, such translations are provided solely as a courtesy and do not carry legal force. In the event of any discrepancy, inconsistency, ambiguity, omission, or conflict between the English version and any translated version, the English version shall prevail in all respects and shall be deemed the official, legally binding version.
You acknowledge and agree that:
You are sufficiently proficient in English to understand these Terms, or have consulted with a qualified translator or legal representative before agreeing;
Any reliance on translated materials shall be at your sole risk, and Chariot shall bear no liability for any misunderstandings, omissions, or misrepresentations arising from such translations;
Legal proceedings, communications, arbitration, or correspondence shall be conducted in English unless explicitly required otherwise by applicable governing law or international treaty.
If you require assistance understanding these Terms in your native language, you are responsible for obtaining competent translation services prior to accepting or using the Services.
1.11 No Waiver
The failure, delay, or omission by Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) to enforce or exercise any provision, right, condition, or remedy set forth in these Terms of Service—or any applicable policy, agreement, or regulation incorporated herein—shall not constitute a waiver of such right or provision, nor shall it prevent or limit Chariot from exercising that right or enforcing that provision at any time thereafter.
No waiver by Chariot shall be deemed effective unless:
It is expressly stated in writing;
It is signed by an authorized officer of Chariot;
It specifically identifies the provision being waived.
You agree that:
A single or partial exercise of any right or remedy shall not preclude a subsequent or complete exercise of that or any other right or remedy under these Terms;
A failure to act on any breach or violation by you or others shall not constitute a waiver of Chariot’s right to act on future or similar breaches;
Customary practices, silence, or tolerance shall not be interpreted as a waiver or modification of any provision herein.
This clause shall apply even if Chariot elects not to take action in response to a known violation, breach, misuse, or abuse of the Services, and regardless of whether such inaction causes reliance or expectation by the user.
1.12 Severability
If any provision, clause, sentence, section, or part of these Terms of Service (the “Terms”) is determined by a court of competent jurisdiction, arbitral panel, or regulatory authority to be invalid, illegal, void, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted by law, and the remainder of the Terms shall continue in full force and effect.
You agree that:
The invalid or unenforceable portion shall be construed or modified—to the extent legally permissible—to reflect the original intent of the parties as closely as possible;
The rest of the Terms shall not be affected, impaired, or invalidated;
This clause shall apply regardless of whether the invalid provision is material to the agreement or incidental;
In the event that modification is not legally possible, the invalid portion shall be severed, and the Terms interpreted as if such provision had never been included.
This provision shall also apply to:
Jurisdiction-specific interpretations that differ across regions;
The removal of clauses required for local compliance (e.g., GDPR, CCPA, AI Act);
Any temporary or preliminary rulings prior to final judgment.
Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) shall not be deemed to have waived any legal defenses or alternative remedies due to the invalidity of any specific provision.
1.13 Force Majeure
**26. Force Majeure Events**
Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) shall not be held liable for any failure, delay, interruption, or inability to perform its obligations under these Terms—whether in whole or in part—if such failure or delay arises from events, circumstances, or causes beyond its reasonable control (“Force Majeure Events”).
**Such Force Majeure Events include, but are not limited to:**
- Acts of God (e.g., earthquakes, floods, hurricanes, wildfires, lightning);
- War, armed conflict, terrorism, insurrection, embargo, or civil unrest;
- Pandemic, epidemic, public health emergency, or government-imposed quarantine;
- National or regional infrastructure failure, utility outages, power grid failures, or large-scale internet disruptions;
- Strikes, labor disputes, or work stoppages not caused by Chariot;
- Cyberattacks, denial-of-service attacks, system breaches, or zero-day exploits;
- AI infrastructure outages (e.g., unavailability of OpenAI, Anthropic, or other third-party LLMs);
- Sudden changes in law, regulation, sanctions, export control restrictions, or enforcement actions by domestic or international authorities;
- Regulatory or platform shutdowns affecting hosting, payment processing, data storage, or digital communication services.
**You acknowledge and agree that:**
1. Chariot shall not be responsible for any delay, non-performance, or failure to meet obligations resulting directly or indirectly from a Force Majeure Event—even if such event was foreseeable or of extended duration;
2. Chariot may, at its sole discretion and without liability, suspend or modify portions of the Services as necessary during such events;
3. Any impacted deadlines, SLAs, or delivery schedules shall be reasonably extended, paused, or restructured due to Force Majeure;
4. If the performance of a material obligation becomes permanently impossible due to a Force Majeure Event, either party may terminate the affected portion of the Services without further liability, except for fees or obligations already incurred prior to termination;
5. Chariot will use commercially reasonable efforts to mitigate the impact of the Force Majeure Event and to resume Services as soon as technically, legally, or economically practicable, but shall not be required to perform beyond its capacity.
This clause shall survive any suspension, modification, or termination of these Terms or the Services.
1.14 Assignment
You may not assign, delegate, sublicense, transfer, or otherwise dispose of any of your rights, obligations, or licenses under these Terms of Service—whether voluntarily, involuntarily, by operation of law, through merger, sale, or otherwise—without the prior express written consent of Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”).
Any attempted assignment or transfer in violation of this provision shall be null, void, and of no legal effect, and may result in immediate termination of your account and access to the Services.
You acknowledge and agree that:
Your rights are personal, non-transferable, and non-assignable without explicit permission;
This restriction applies to individuals, companies, and organizations acting on your behalf or attempting to assume control of your account or license.
Chariot may freely assign or transfer these Terms, and any of its rights and obligations hereunder, in whole or in part:
To any parent, subsidiary, or affiliate;
In connection with a merger, acquisition, asset sale, financing, corporate restructuring, or internal reorganization;
To any successor entity, whether by merger, equity sale, or other legal transaction.
Such assignment by Chariot shall not require your consent and shall remain binding and enforceable against you.
These Terms shall inure to the benefit of and be binding upon the parties and their respective permitted successors and assigns.
1.15 Survival
Certain provisions of these Terms of Service—by their nature, content, or express language—are intended to survive the termination, expiration, suspension, or deactivation of your account, your access to the Services, or the Terms themselves.
Accordingly, the following sections shall survive indefinitely, and shall remain in full force and effect regardless of the cause or manner of termination:
Indemnification by User (Section 7)
Limitation of Liability & Warranty Disclaimer (Section 6)
Governing Law & Jurisdiction (Section 4)
Arbitration, Class Action Waiver & Dispute Resolution (Section 5)
AI Outputs & Risk Disclosures (Section 13)
Data Retention, Deletion & Archival Policies (Sections 19, 27, 30)
Subscription, Refund, and Purchase Terms (Sections 21, 23, 24)
Intellectual Property and Licensing Terms, where applicable
Any accrued obligations relating to payment, breach, damages, or audit
You acknowledge and agree that:
These surviving provisions are essential to the risk allocation and legal architecture of this agreement;
Termination of your use of the Services does not extinguish your liability for any prior breach, misuse, or violation;
Chariot Technologies LLC (“Chariot,” “we,” “us,” or “our”) may enforce these surviving obligations at any time within the applicable statute of limitations or legal timeframe, regardless of your continued use.
Unless otherwise stated, all other provisions of these Terms shall be deemed unenforceable upon termination of the agreement and shall have no continuing legal effect.