Last Updated on June 10, 2025
18.1 Document Analysis Overview
18.1 Document Analysis Overview
Chariot provides an AI-powered document analysis feature that allows users to upload and review automotive-related PDFs, including but not limited to purchase agreements, warranty documents, loan contracts, service invoices, insurance terms, and repair records. This feature is designed to enhance user understanding of complex documents by offering summarized insights, risk flags, and pattern detection based on probabilistic AI interpretation.
Purpose and Scope
The AI analyzes uploaded documents to extract key clauses, financial terms, hidden fees, coverage limits, exclusions, inconsistencies, and buyer risks.
The system may identify nonstandard terms, misaligned dates, warranty void triggers, pricing anomalies, or predatory financing structures.
The output is designed to offer guidance and high-level insight, enabling users to ask better questions, negotiate more confidently, or seek human advice where needed.
Not Legal Advice
Chariot’s document analysis is not a substitute for legal review and should not be interpreted as binding advice, contract validation, or regulatory compliance assessment.
The AI does not practice law, certify contracts, or guarantee legal accuracy. Outputs may contain omissions, incorrect inferences, or misclassifications.
Users should consult qualified legal counsel for any binding interpretation, contract negotiation, or dispute resolution.
Supported File Types and Use Cases
Supported formats include .pdf and, where permitted, OCR-enabled scanned documents.
Intended use cases include pre-purchase due diligence, loan risk review, repair billing evaluation, and warranty coverage inspection.
Files must be submitted through Chariot’s designated upload interface to ensure proper parsing, compliance, and moderation (see Section 15.16).
User Responsibility
You are responsible for ensuring that any uploaded document is your own or that you have the legal right to submit it.
You must not upload third-party PII, proprietary dealer forms, or financial statements that violate privacy or copyright laws.
Chariot disclaims all responsibility for errors, omissions, or decisions made based on AI document analysis.
By using Chariot’s document analysis feature, you acknowledge that the service is intended for informational support only, and that all outputs are subject to error, non-determinism, and limitations inherent to AI-driven interpretation. Use of this feature does not create an attorney-client relationship or any legally binding outcome.
18.2 No Legal Review
18.2 No Legal Review
By using Chariot’s document analysis tools, you expressly acknowledge and agree that all outputs, summaries, and risk assessments provided by the system are generated by AI and do not constitute legal advice. Chariot is not a law firm, does not employ attorneys to review your contracts, and does not offer legal services in any jurisdiction.
Key Disclaimers:
Chariot’s AI may analyze contract language, highlight unusual terms, or flag potentially adverse clauses based on learned patterns—not legal authority.
No output from Chariot should be relied upon as definitive, binding, or compliant with local, state, federal, or international law.
The system may produce misclassifications, fail to detect key provisions, or incorrectly interpret legal context due to formatting issues, ambiguous wording, or model limitations.
No attorney-client relationship is formed through use of the platform, regardless of the accuracy, tone, or legal-sounding nature of the output.
User Responsibility:
You are solely responsible for reviewing and verifying all contract-related content, terms, and risks before taking action.
If you are uncertain about the meaning, legality, or enforceability of any clause or document analyzed by Chariot, you must consult with a licensed legal professional.
You may not present Chariot outputs as legal certifications, expert endorsements, or official compliance documentation.
Regulatory Compliance:
Chariot’s services are intended for informational use only and do not claim adherence to any specific legal code, jurisdictional standard, or professional legal review protocol.
Any use of AI-generated contract insights in a professional or commercial setting is done at your own risk and without liability to Chariot.
By proceeding with Chariot’s contract analysis features, you affirm that you understand and accept the non-legal, advisory-only nature of the output, and you waive all claims against Chariot related to the interpretation, omission, or downstream use of such AI-generated content.
18.3 Model Interpretation Limits
18.3 Model Interpretation Limits
Chariot’s document analysis tools rely on optical character recognition (OCR), structured text extraction, and probabilistic language modeling to interpret uploaded PDFs. While this enables fast, high-level review of most standard automotive documents, there are critical limitations to what the system can reliably detect, especially in non-standard or visually complex files.
Parsing Constraints
OCR Limitations: Scanned PDFs, faxed documents, or low-resolution images may contain blurred, skewed, or incomplete text that cannot be reliably digitized.
Handwritten Additions: The system is not designed to recognize or interpret handwritten edits, initials, signatures, or manually inserted clauses.
Image-Based Clauses: Embedded screenshots, watermarked disclosures, or scanned inserts may be missed entirely if they do not follow standard text layering.
Non-Linear Formatting: Tables, multi-column layouts, footnotes, marginal notes, or nested annotations may be misread, improperly segmented, or excluded from output.
AI Interpretation Constraints
Probabilistic Understanding: Chariot uses language models that infer meaning based on pattern recognition, not legal parsing logic or human verification.
Misclassification Risk: Clauses may be incorrectly labeled (e.g., a “non-cancellable” clause flagged as “standard”), omitted entirely, or interpreted out of context.
Missing Semantic Nuance: The model may fail to detect tone, intention, or legal subtleties embedded in phrasing (e.g., "to the extent permitted by law").
No Guarantee of Full Coverage
Chariot does not guarantee a complete, clause-by-clause interpretation of any document. Risk flags are based on confidence thresholds and may under- or over-flag content.
Important financial terms, warranty limits, or cancellation clauses may go undetected if improperly formatted or visually obscured.
User Obligations
You must verify key sections of any document manually and consult legal counsel for binding or enforceable interpretation.
You accept that AI-based contract review is inherently lossy and that interpretation failures are not grounds for liability.
By using Chariot’s document analysis features, you acknowledge that parsing accuracy is dependent on file quality and formatting, and you accept the risk that handwritten terms, scanned artifacts, and embedded clauses may not be fully detected or understood by the system.
18.4 File Format Requirements
18.4 File Format Requirements
To ensure reliable analysis and accurate output, Chariot accepts only clean, machine-readable PDF files for document upload and processing. The system is not equipped to handle malformed, secured, or visually complex files that fall outside supported formatting standards. Uploading incompatible documents may result in rejection, parsing errors, or incomplete analysis.
Accepted File Characteristics
Format: PDF (.pdf) format only — other file types (e.g., .docx, .jpg, .png, .txt) are not supported unless explicitly converted and re-uploaded.
Content Type: The document must contain digitally embedded text (i.e., machine-readable layers), not image-only scans.
Size: Maximum supported file size is 10MB per upload. Larger files may be truncated or rejected automatically.
Compression: Avoid uploading heavily compressed PDFs, as these may contain artifacts or stripped metadata that affect parsing quality.
Language: English-language documents are supported by default. Other languages may result in unpredictable or unsupported output unless explicitly enabled in future updates.
Unsupported or Rejected Files Include:
Corrupt PDFs: Files that fail to open, contain broken metadata, or trigger rendering errors.
Image-Only Scans: Photographed or scanned documents lacking a text layer will be unreadable unless OCR is successfully applied.
Encrypted or Password-Protected PDFs: Chariot cannot process locked, signed, or permission-restricted documents.
Multi-Format Binders: Bundled PDFs containing nested attachments, multimedia embeds, or multiple distinct formats.
Best Practices for Submission
Ensure documents are scanned at high resolution with OCR enabled before uploading.
Confirm that you can select and copy text within the PDF—this indicates that the file is machine-readable.
Submit one document per upload, and avoid bundling unrelated pages unless contextually relevant to the same analysis.
User Responsibility
It is your responsibility to validate the readability and integrity of your file prior to submission.
Chariot is not liable for failed analyses resulting from corrupted, incompatible, or poorly formatted uploads.
By submitting a document, you confirm that it meets the format requirements outlined above and understand that files outside these parameters may result in limited or rejected processing without further notice.
18.5 Redaction and Sensitive Data
18.5 Redaction and Sensitive Data
You are solely responsible for ensuring that any document you upload to Chariot is properly redacted and does not contain sensitive or personally identifiable information (PII) that you do not have the legal right to share. Chariot’s document analysis tools are not designed for secure PII processing, and uploaded content may be stored, logged, or reviewed as part of normal system operation.
You Must Manually Remove or Redact:
Personal Names (e.g., buyer/seller names, co-signers, legal representatives)
Vehicle Identifiers (e.g., full or partial VINs, license plate numbers)
Contact Information (e.g., phone numbers, email addresses, mailing addresses)
Financial Data (e.g., loan amounts, account numbers, income figures, insurance policy numbers)
Government Identifiers (e.g., driver's license numbers, SSNs, tax IDs)
Redaction Guidance:
Redaction must be applied before upload, either through PDF editing software or by submitting a redacted copy of the original document.
Visual obfuscation (e.g., covering text with black boxes) is not sufficient unless the underlying text is also removed from the file’s metadata.
Chariot does not offer in-platform redaction or automatic masking at this time.
Platform Limitations:
Chariot does not perform automatic detection or removal of PII, nor does it provide a secure upload channel for sensitive legal or financial information.
Any personal or private data present in uploaded files may be retained in session logs for up to 12 months (see Sections 14.18 and 15.8).
Uploaded documents may be reviewed internally in cases of system error, moderation flagging, or abuse investigation.
Liability Disclaimer:
Chariot is not liable for the exposure, misuse, or retention of personal or financial data found in user-uploaded files.
If you choose to upload a document without redacting sensitive content, you do so entirely at your own risk.
By using Chariot’s document analysis tools, you acknowledge and accept full responsibility for the contents of your uploaded files and waive any claims against Chariot arising from the presence, exposure, or use of sensitive information not properly redacted prior to submission.
18.6 No Contract Enforcement
18.6 No Contract Enforcement
Chariot’s document analysis system is intended to provide informational insights into the structure, language, and potential risks present in user-uploaded contracts. However, it does not—and cannot—validate the enforceability, legality, or jurisdictional compliance of any agreement. All risk flags, summaries, and clause interpretations are generated by AI and are non-binding.
No Legal Authority or Guarantee
Chariot does not determine whether a contract is legally valid, enforceable, or compliant with federal, state, local, or international law.
The AI does not recognize jurisdiction-specific legal standards, industry-specific regulations, or statutory requirements governing enforceability.
Risk flags (e.g., “one-sided clause,” “warranty exclusion,” “no opt-out”) are pattern-based and do not imply that the flagged term is invalid, unlawful, or unenforceable in a court of law.
Limitations of AI Judgment
Clauses may be incorrectly flagged or missed entirely due to formatting, language ambiguity, or parsing errors (see Section 18.3).
The model cannot assess contractual capacity, execution authenticity, or signatory intent, nor can it verify binding consent.
Interpretations are based on general patterns—not legal precedent, statutes, or case-specific context.
User Responsibility
You are solely responsible for reviewing all AI-generated outputs and verifying their accuracy, applicability, and legal meaning.
If you intend to act on, enforce, or dispute a contract, you must consult a licensed attorney or legal professional qualified in your jurisdiction.
You may not represent Chariot’s output as a legal determination, endorsement, or compliance certification to any third party.
No Legal Liability or Certification
Chariot assumes no liability for claims, disputes, or losses arising from reliance on AI-generated risk flags or interpretations.
Use of Chariot’s analysis does not create any warranty or legal opinion regarding the enforceability of uploaded contracts.
Outputs are informational aids only, designed to assist users in better understanding their documents—not to replace formal legal review.
By using Chariot’s document analysis features, you acknowledge that all contract-related outputs are strictly non-binding, and you accept full responsibility for seeking legal counsel before acting on any AI-generated interpretation, warning, or flag.
18.7 Summary Risk Ratings
18.7 Summary Risk Ratings
Chariot may generate summary risk ratings, warnings, or advisory labels (e.g., “High Risk,” “Buyer Beware,” “Unusual Financing Terms,” “Missing Warranty,” etc.) in response to user-uploaded documents. These outputs are heuristic assessments produced by probabilistic language models and are not legal determinations, formal certifications, or guarantees of any kind.
Nature of Risk Ratings
All scores, flags, and warnings are AI-generated summaries based on learned patterns, keyword matching, and confidence-weighted clause interpretation.
Risk ratings are subjective by design, intended to guide user attention toward potential areas of concern—not to deliver authoritative judgments.
These outputs may vary across similar documents, may omit important details, or may overemphasize benign language due to formatting or model sensitivity.
Not Legally Binding or Admissible
Chariot’s risk labels are not admissible in legal disputes, arbitration, or contract enforcement proceedings.
No label implies legal noncompliance, fraud, or deceptive intent on behalf of the document issuer.
“High Risk” does not mean unenforceable; “Missing Warranty” does not mean the document is invalid; and “Buyer Beware” is not legal advice.
Model Limitations
Risk flags may be triggered by ambiguous, incomplete, or industry-specific language that the model interprets conservatively.
Inversely, legitimate red flags (e.g., balloon payments, binding arbitration clauses, non-cancellation terms) may be missed or misclassified.
The model does not apply jurisdiction-specific consumer protection law, warranty statute requirements, or dealership compliance rules.
User Responsibility
You must verify all risk ratings independently, especially before signing, disputing, or negotiating any legal agreement.
If a risk score appears concerning or unclear, you are responsible for seeking clarification from a qualified attorney or contract professional.
Relying on these scores as substitutes for formal due diligence is done entirely at your own risk.
By using Chariot’s document analysis and viewing any risk rating, you acknowledge that the output is a heuristic opinion generated by AI, and you agree that it does not constitute legal review, objective fact, or enforceable judgment under any jurisdiction or agreement.
18.8 Clause Mislabeling Risk
18.8 Clause Mislabeling Risk
Chariot’s AI-driven document analysis is designed to detect and label common contractual clauses—such as arbitration requirements, warranty terms, cancellation policies, and lemon law exemptions—based on text recognition and probabilistic inference. However, due to formatting complexity, linguistic ambiguity, and model limitations, there is a significant risk that certain clauses may be misidentified, mislabeled, or missed entirely.
Types of Mislabeling May Include:
False Positives: Labeling a clause as "Mandatory Arbitration" when it is optional, non-binding, or jurisdiction-dependent.
False Negatives: Failing to identify or flag clauses that contain important disclosures, exceptions, or limitations.
Incorrect Labeling: Misclassifying a "Limited Warranty" as “Full Warranty,” or mistaking a “Service Agreement” for a “Purchase Contract.”
Misinterpreted Language: Overlooking legal nuance such as double negatives (“not subject to cancellation”) or compound phrasing (“unless otherwise stated by law”).
Formatting Errors: Failing to parse clauses embedded in footnotes, sidebars, multi-column tables, or scanned inserts.
Clause Categories at Higher Risk for Mislabeling:
Binding Arbitration & Waiver of Jury Trial
Warranty Duration, Coverage, and Transferability
Lemon Law Disclaimers or Vehicle Return Limitations
"As-Is" Sales Language and Buyer Acknowledgments
Dealer Addendum Pages or Unsigned Supplements
Limitations of the AI System:
Clause detection is based on textual cues, formatting assumptions, and learned token patterns, not on legal standards or semantic verification.
Model behavior may vary significantly depending on document layout, scan quality, and regional phraseology.
Mislabeling is not an indication of document validity or deception, nor should it be treated as a basis for dispute without human review.
User Responsibilities:
You are solely responsible for confirming the meaning, presence, or enforceability of any labeled clause with a qualified legal professional.
Chariot outputs are advisory-only and not intended to replace legal document review, especially in financial transactions or regulatory disputes.
If you identify a clause that appears to be misrepresented by the system, you are encouraged to manually review the original document language before taking action.
By using Chariot’s clause analysis tools, you acknowledge that mislabeling, omission, or misinterpretation of key terms is an inherent limitation of AI-generated document review, and you accept full responsibility for verifying the legal accuracy of any clause that appears in your report.
18.9 Upload Abuse Detection
18.9 Upload Abuse Detection
To maintain system integrity and protect the reliability of its document analysis tools, Chariot actively monitors uploaded files for abuse patterns, including attempts to manipulate, exploit, or confuse the AI using fabricated, malformed, or adversarial content. Any such misuse constitutes a violation of these Terms and may result in immediate enforcement action, including account suspension or permanent ban.
Examples of Upload Abuse Include:
AI-Generated Contracts: Submitting documents fully or partially written by another AI system with the intent to mislead, test failure modes, or spoof legal language.
Deliberate Malformation: Uploading PDFs with scrambled text layers, invisible clauses, overlapping glyphs, or corrupted metadata designed to evade parsing.
Prompt Injection via Document Content: Embedding system-level instructions, adversarial tokens, or indirect manipulations into the file to alter AI behavior.
Noise-Filled Documents: Repeatedly submitting blank, nonsensical, or synthetically complex documents to probe model limits or disrupt platform performance.
Overuse of Edge Cases: Continuously submitting exotic, jurisdictionally obscure, or intentionally contradictory contracts in ways that resemble scraping or system probing rather than good-faith use.
Detection and Enforcement Measures:
Chariot employs automated upload filters, document fingerprinting, and behavioral analysis to identify abuse patterns.
Files that trigger abuse indicators may be flagged, rejected, or quarantined, and associated sessions may be halted.
Users responsible for suspicious uploads may receive formal warnings, temporary lockouts, or permanent account termination.
Severe or repeat violations may be referred to platform partners, legal counsel, or infrastructure providers for further action.
Permitted Edge Testing (Only with Approval):
Users conducting academic, security, or technical testing must request explicit written permission from Chariot and may be required to operate under a controlled testing agreement. Unauthorized stress testing, red-teaming, or adversarial evaluation is prohibited.
No Refunds for Abuse Suspension:
Accounts suspended or restricted due to upload abuse are not eligible for refunds, proration, or appeal unless the flag was triggered in error and verified by Chariot support.
By using Chariot’s document upload and analysis features, you agree not to submit files designed to test, harm, or manipulate the AI system and acknowledge that abuse of the upload system will result in immediate and possibly irreversible enforcement action.
18.10 AI Confidence Disclosures
18.10 AI Confidence Disclosures
Chariot may provide confidence indicators alongside its document analysis outputs to help users assess the reliability of AI-generated interpretations. These indicators reflect the system’s internal certainty about a given clause, label, or risk flag based on formatting, linguistic clarity, and model behavior. Confidence flags are advisory only and do not guarantee accuracy, completeness, or correctness.
Common Confidence Labels May Include:
High Confidence – Clear structure, standard language, and strong pattern match
Medium Confidence – Generally understood, but with some ambiguity or unusual formatting
Low Confidence – Poorly scanned, ambiguous, or structurally inconsistent content
Formatting Unclear – PDF layout interferes with accurate parsing (e.g., tables, columns, footnotes, images)
How Confidence Is Determined:
Based on token frequency, formatting patterns, clause structure, and statistical similarity to known documents
Influenced by OCR quality, file cleanliness, scan resolution, and language complexity
May be reduced by missing text layers, corrupted metadata, or multi-column or embedded content
Limitations of Confidence Labels:
A High Confidence label does not guarantee correctness; a false positive or semantic misread may still occur
A Low Confidence flag may still contain accurate and useful information, though it requires greater user scrutiny
Confidence scores are not standardized, and no numerical threshold ensures legal or factual validity
Certain complex clauses may fail silently—producing no flag at all despite low reliability (i.e., false negatives)
User Responsibility:
Confidence flags are intended to help you decide how much to trust an AI interpretation, not to replace your own verification or legal review
You should treat all “Low Confidence” or “Formatting Unclear” results with caution and manually inspect the corresponding sections of the original document
Where confidence is not displayed, you must assume that the output may still be subject to error
By using Chariot’s document analysis feature, you understand that confidence disclosures are non-deterministic aids and not guarantees of accuracy. You accept full responsibility for reviewing and verifying any output—regardless of confidence label—before acting upon it.
18.11 No Modification or Rewriting
18.11 No Modification or Rewriting
Chariot’s document analysis system is strictly limited to commentary, summary, and risk identification. It does not modify, rewrite, restructure, or generate revised versions of contracts, legal clauses, or binding agreements. The platform is not intended to function as a contract editor, legal drafting assistant, or automated revision tool.
Output Limitations Include:
No Redrafting: Chariot will not propose alternative legal language, substitute clauses, or produce editable versions of your document.
No Binding Edits: The AI cannot generate enforceable contract revisions, addendums, or corrected versions suitable for execution or negotiation.
No Regulatory Templates: Chariot does not offer compliance-ready language for specific jurisdictions, industries, or regulatory frameworks.
No Clause Generation: Suggestions to “fix” a flagged section are provided only as informational notes, not as legally valid replacements.
Purpose of Commentary Only
The AI may highlight a section as problematic (e.g., “This cancellation clause appears one-sided”) but will not generate a revised version of the clause.
Any output offered by the system is purely interpretive and descriptive, intended to help the user identify issues—not resolve them.
Suggestions or flags should be viewed as prompts to seek human advice, not substitutes for contract negotiation or legal drafting.
User Responsibility
You are responsible for making any edits, rewrites, or contract modifications outside the Chariot platform, using appropriate tools and legal guidance.
If you require updated or enforceable language, you must consult a licensed attorney or qualified professional.
You may not present Chariot output as a valid or authoritative revision of any legal document.
Enforcement and Safety
Any attempt to use Chariot as a means to generate synthetic legal documents, auto-drafted contracts, or agreement templates violates platform terms and may result in suspension.
Chariot does not accept liability for misuse of AI output in legal or contractual settings where modification was implied or assumed.
By using Chariot’s document analysis tools, you acknowledge that the system will not modify, rewrite, or produce contract language, and you agree to treat all outputs as non-binding commentary and summary—not as editable or executable contract revisions.
18.12 Multi-Page Parsing Caveats
18.12 Multi-Page Parsing Caveats
Chariot’s AI document analysis supports multi-page PDFs but may encounter context fragmentation, structural misalignment, or incomplete interpretation when processing contracts that span multiple pages—particularly when those documents are scanned, formatted inconsistently, or contain complex layouts.
Known Limitations Include:
Context Loss Between Pages: The AI may fail to carry over context from one page to the next, especially for long clauses that begin on one page and continue without clear markers.
Misaligned References: Cross-references to other sections (e.g., “See Section 7.2 on the next page”) may be misinterpreted, skipped, or detached from their intended meaning.
Sectional Isolation: The model may treat pages as standalone inputs if visual segmentation or scan breaks disrupt logical continuity.
Header/Footer Confusion: Repetitive page headers, footnotes, or boilerplate elements may be misclassified as content, leading to duplication or noise.
Page Skipping Risk: If the scan is partial or pages are out of order, Chariot may fail to analyze critical sections or produce summary results that overlook material terms.
Formatting That Increases Risk:
Multi-column layouts
Long, unbroken text blocks with no paragraph structure
Missing or inconsistent page numbers
Scanned images with skewed alignment or page warping
Hybrid documents with appendices, addendums, or separate signature pages
User Responsibility:
You are responsible for reviewing the full document manually, particularly in cases where the AI output appears incomplete or fails to reference later sections.
Do not rely on summary flags or risk ratings alone when interpreting multi-page contracts, especially for legally significant terms (e.g., arbitration, cancellation, pricing, liability).
Ensure that all pages are included, legible, and ordered correctly prior to upload.
Platform Limitation Disclaimer:
Chariot does not guarantee complete, accurate, or structurally coherent interpretation of multi-page documents—particularly when scanned or inconsistently formatted.
Any omissions, overlaps, or misalignments are inherent limitations of AI parsing and do not reflect intentional bias or negligence.
By uploading a multi-page contract to Chariot, you acknowledge the risk of context loss, parsing gaps, and structural misreads, and accept that it is your responsibility to manually verify all sections of legal or contractual importance.
18.13 Retention Duration
18.13 Retention Duration
Uploaded PDF documents submitted to Chariot for analysis may be stored for up to ninety (90) days to support features such as report regeneration, follow-up session continuity, and user download access. After this period, documents are automatically purged from active storage, unless explicitly retained under a premium plan that includes long-term archival.
Standard Retention Policy
All PDF uploads are stored for a maximum of 90 days from the time of submission.
During this window, users may revisit, reprocess, or download their associated analysis results through supported interfaces.
After the 90-day period, both the uploaded file and its associated metadata may be automatically and permanently deleted from Chariot’s primary systems.
Extended Archival for Premium Users
Certain subscription tiers may offer extended storage or manual archiving features, allowing users to retain document history beyond the 90-day window.
Archival features may include organized access to historical uploads, advanced search/filter options, and structured tagging of previous reports.
Archival access is subject to data volume caps and may require user action (e.g., marking a document as “save to archive”).
User Responsibility
You are responsible for exporting or downloading any important documents or report results before the 90-day window expires, unless archival is enabled in your plan.
Chariot is not liable for loss of access to documents that are purged according to the retention schedule.
No Guaranteed Recovery
Once a document has been purged, it cannot be recovered, restored, or reprocessed.
Chariot does not maintain backup copies of expired documents unless required for compliance, abuse investigation, or audit (see Section 14.18).
Security and Privacy
During the retention period, all uploaded files are stored under Chariot’s secure file handling policies and are not accessible to third parties.
Files are not used to train external models or shared outside Chariot’s infrastructure.
By using Chariot’s document upload features, you acknowledge and agree that all files are subject to automatic deletion after 90 days, unless otherwise preserved under a qualifying premium plan or contractual exception.
18.14 Limited PDF Features by Tier
18.14 Limited PDF Features by Tier
Chariot’s document analysis capabilities are tiered based on subscription level, with access to advanced parsing, clause-level insights, and detailed markup features reserved for paid plans. Users on free or basic tiers may receive only headline summaries or general risk flags, while premium users unlock deeper, structured interpretation tools.
Feature Access by Plan Tier:
Free / Trial Tier:
High-level risk summaries (e.g., “Buyer Beware,” “Missing Warranty”)
Basic document acknowledgment (e.g., page count, document type)
Limited per-session uploads
No clause-level tagging or interactive markup
Lower document retention window (see Section 18.13)
Standard / Basic Paid Plans:
Includes all free features
Adds named clause detection (e.g., “Arbitration Clause Detected”)
Summary explanations of top risks (1–3 per document)
Limited per-document token allocation (may truncate long files)
Premium / Max Insight Tiers:
Full clause-by-clause breakdown with labeled section headers
Per-line AI markup and in-line risk commentary
Side-by-side comparative analysis (e.g., “This clause differs from typical retail financing terms”)
Smart linking between document sections (e.g., cross-references to defined terms)
Extended upload size, token limits, and document history access
Archival and export features (e.g., downloadable PDF with annotations)
No Guaranteed Features Without Upgrade
Users on lower tiers should not expect full legal breakdowns, document markup, or clause extraction tools.
Some advanced analysis outputs may be blurred, hidden, or capped unless a premium subscription is detected at time of upload.
Upgrade Enforcement
Attempting to access premium-only features without the appropriate subscription (e.g., via prompt injection or file manipulation) is prohibited and may result in feature throttling or account restriction.
Premium features may be subject to monthly usage quotas or fair-use enforcement depending on plan.
Transparency and Labeling
Chariot will clearly indicate when advanced features are available or locked, and may prompt users to upgrade if their document exceeds the capabilities of their current tier.
By uploading documents to Chariot, you acknowledge that your access to analysis features—including markup, clause detection, and comparative tools—is determined by your active subscription tier, and that feature access may be restricted without upgrade.
18.15 Governing Jurisdiction Ambiguity
18.15 Governing Jurisdiction Ambiguity
Uploaded documents may contain references to multiple, conflicting, or ambiguous jurisdictions, including clauses that invoke differing legal authorities—such as state vs. federal law, interstate inconsistencies, or non-U.S. legal frameworks. Chariot’s AI is not equipped to resolve these jurisdictional conflicts and does not provide authoritative interpretation regarding which laws apply or prevail.
Examples of Jurisdictional Ambiguity Include:
Clauses that reference both state and federal statutes without clarification (e.g., “subject to the laws of California and applicable federal regulations”)
Contracts involving cross-border terms, such as international warranties or overseas financing
Documents using boilerplate legal language that may conflict with customized local clauses
Agreements referencing outdated or repealed statutes or jurisdictional terms no longer in effect
Multistate dealership or leasing documents that do not clearly state which jurisdiction governs dispute resolution or enforcement
AI Limitations in Jurisdictional Contexts:
The system does not cross-check the referenced legal codes for validity, hierarchy, or mutual exclusivity
Chariot does not track changes in jurisdiction-specific statutes, court precedents, or enforcement practices
The AI does not validate whether a contract’s chosen jurisdiction is appropriate, enforceable, or legally recognized for the involved parties or transaction type
User Responsibility:
You are solely responsible for reviewing and understanding which jurisdiction governs your uploaded agreement
If a document appears to contain jurisdictional contradictions or fails to clearly identify the governing law, you must consult with a qualified legal professional
Chariot outputs related to governing law (e.g., “Governing Law clause detected”) are informational only and do not imply legal validity or enforceability
No Liability for Conflicts or Omissions:
Chariot disclaims all responsibility for any misinterpretation, misalignment, or omission related to governing jurisdiction clauses
Reliance on AI analysis to determine applicable legal authority is done entirely at your own risk
By using Chariot’s document upload and analysis features, you acknowledge that the system does not resolve or interpret legal jurisdiction conflicts, and that it is your responsibility to obtain legal clarity before acting on any such clause.
18.16 No Loan or Insurance Approval
18.16 No Loan or Insurance Approval
Chariot’s AI-generated outputs—whether derived from uploaded contracts, vehicle documents, or system-generated reports—are strictly informational and may not be used to fulfill, substitute, or satisfy any official documentation requirements from banks, lenders, insurance providers, DMVs, courts, or regulatory agencies.
Not Valid for Compliance or Verification
Chariot does not provide verified appraisals, loan underwriting assessments, or insurance eligibility determinations.
AI summaries, risk ratings, or clause interpretations may not be submitted in place of:
Bank-required documentation (e.g., financing approvals, lien releases, payoff schedules)
DMV or title registration paperwork
Insurance policy reviews or claims documentation
Court-accepted legal filings, affidavits, or dispute evidence
No Official Standing or Certification
Chariot does not issue legally recognized forms, declarations, or certifications of fact.
Any output labeled as “Buyer Beware,” “Missing Warranty,” or “High Risk” is a probabilistic interpretation, not a factual or notarized legal statement.
Reports generated through Chariot cannot be used to replace dealership disclosures, contractual disclosures, or statutory filings.
Responsibility to Use Approved Channels
You must consult with licensed lenders, underwriters, attorneys, or government officials to validate any automotive-related transaction, claim, or filing.
Chariot provides no guarantee that its analysis will be recognized by, or admissible before, any public or private institution.
Enforcement Disclaimer
Attempts to submit Chariot outputs as authoritative evidence in legal or regulatory processes violate these Terms and may result in suspension or permanent account restrictions.
Chariot disclaims all liability for any denials, rejections, or penalties resulting from the misuse of its reports in official workflows.
By using Chariot’s document and report features, you agree that outputs may not be relied upon for compliance, financial approval, legal registration, or regulatory submission and accept full responsibility for obtaining valid documentation from authorized professionals.
18.17 Upload Attribution
18.17 Upload Attribution
By uploading any document to Chariot for analysis, you affirm that you are the legal owner of the file or have received explicit permission to submit it for review. You must not upload contracts, legal agreements, or private documents belonging to third parties without proper authorization. Misuse of the upload feature—including unauthorized sharing of sensitive or proprietary content—may result in account suspension, legal consequences, and permanent loss of access.
You Affirm the Following Upon Upload:
The document is your own, or
You have obtained legal rights, agency, or consent from the document’s rightful owner to submit it for AI-based review, and
Your upload does not violate any confidentiality, privacy, or nondisclosure obligations imposed by contract or law
Prohibited Uploads Include:
Dealer contracts, lease agreements, or private party sales documents that you did not sign or receive directly
Contracts uploaded without the knowledge or consent of a business, seller, or legal entity named therein
Documents that contain PII or proprietary clauses belonging to third parties (e.g., a friend’s loan contract, a competitor’s warranty policy)
Sample contracts obtained from the internet or internal sources that are protected by copyright, license, or trade secret status
Consequences of Misattribution or Unauthorized Use:
Immediate document deletion and invalidation of analysis results
Suspension or permanent banning of your Chariot account
Referral to appropriate legal authorities or affected parties if misuse violates data protection laws (e.g., CCPA, GDPR)
Civil liability for misuse of proprietary, confidential, or copyrighted material
User Responsibility:
You are fully responsible for verifying your right to upload and analyze any document.
If your file contains joint party content (e.g., buyer/seller agreements), it is your obligation to ensure that all involved parties have consented to its submission.
By using Chariot’s upload feature, you represent and warrant that you have full rights to submit the document, and you accept all legal responsibility for any misuse, unauthorized access, or violation of third-party rights resulting from your upload.
18.18 Output Accuracy Disclaimer
18.18 Output Accuracy Disclaimer
All document insights, summaries, risk flags, and clause interpretations generated by Chariot are provided strictly “as-is” and are subject to significant limitations inherent to AI-driven analysis. Chariot makes no warranties or guarantees regarding the completeness, correctness, reliability, or fitness of any output for legal, financial, or transactional purposes.
No Warranty of Accuracy or Fitness
Outputs may contain errors, omissions, misclassifications, or incomplete interpretations, especially in documents with complex formatting, ambiguous language, or inconsistent structure.
Chariot does not guarantee that analysis results will be up-to-date, legally accurate, or comprehensive, nor that all relevant clauses or risks will be flagged.
The AI is not trained to account for jurisdictional law, regulatory requirements, or industry-specific standards in a legally binding way.
No Liability for Use or Interpretation
Chariot disclaims all liability for any decisions, outcomes, or actions taken based on the platform’s document analysis features.
You may not rely on Chariot outputs to replace human due diligence, contract negotiation, or licensed professional review.
You accept full responsibility for the consequences of interpreting, misinterpreting, or acting upon AI-generated document summaries.
Your Use = Your Risk
All analysis is delivered without warranties of any kind, including:
Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or applicability of results
Use of Chariot’s document insights is entirely at your own discretion and risk.
Legal Enforcement Disclaimer
Chariot outputs are not admissible as legal advice, contract evidence, or expert opinion in any legal, regulatory, or dispute resolution context.
The platform does not provide any certification or validation of legal enforceability, clause strength, or buyer protection.
By using Chariot’s document analysis features, you acknowledge that all information is provided without warranty or guarantee, and you agree to accept full responsibility for how you use, interpret, and act upon AI-generated outputs.
18.19 Document Output Sharing
18.19 Document Output Sharing
You may share the AI-generated document summary, risk insights, or clause commentary produced by Chariot with third parties (e.g., sellers, buyers, mechanics, or advisors), provided that you clearly disclose the source and limitations of the content. However, you may not represent or imply that Chariot’s output constitutes a certified legal review, professional opinion, or formally verified assessment of the contract.
Permissible Sharing Includes:
Forwarding the summary output to a dealership, buyer, or seller as an informational aid
Sharing screenshots or excerpts with disclaimers stating the analysis is AI-generated and non-binding
Using the insights in conjunction with (not in place of) licensed legal review or due diligence
Discussing flagged issues with professionals to prompt further investigation or contract clarification
Prohibited Representations Include:
Presenting the output as a legally binding contract assessment
Suggesting that the analysis has been verified, certified, or endorsed by attorneys or regulatory bodies
Using Chariot reports as evidence of fraud, breach, or legal fault in any official filing or dispute
Implying that the platform has provided a final or authoritative opinion on any clause, liability, or jurisdictional matter
Required Disclaimers on Shared Output:
When sharing outputs externally, you must clearly state:
That the insights were generated by Chariot’s AI,
That they are not legal advice, and
That they may contain inaccuracies or omissions.
Responsibility for Misuse:
You are fully responsible for how shared outputs are interpreted, relied upon, or acted upon by others.
Any misuse or misrepresentation of Chariot content may result in account penalties, legal exposure, or takedown requests.
By using and sharing Chariot’s document analysis outputs, you agree to disclose their AI-generated nature, refrain from presenting them as legal reviews, and accept full responsibility for their use in external communications.
18.20 Rate Limits
18.20 Rate Limits
Chariot enforces rate limits on PDF uploads to ensure fair usage and system stability. These limits are determined by your active subscription plan, and may apply on a per-day, per-week, or per-month basis. Attempting to circumvent these caps through automation, account switching, or API exploitation may result in immediate throttling, temporary suspensions, or permanent account lockout.
Standard Limits by Tier (Subject to Change):
Free or Basic Plans:
Up to 2 document uploads per day
Up to 10 total uploads per calendar month
Premium or Enterprise Plans:
Increased or unlimited uploads depending on contractual agreement
May include faster processing, manual review access, or batch uploads
Prohibited Circumvention Includes:
Using multiple accounts to exceed your plan’s upload limits
Automating uploads via scripts, bots, or headless browsers
Refreshing sessions to reset counters or misreport activity
Exploiting technical bugs or app restarts to bypass enforcement
Enforcement Mechanisms:
Chariot may implement upload throttling, which temporarily disables the upload function after your quota is exceeded
Soft warnings may be issued for initial overages
Repeat or abusive behavior will trigger permanent limits, account suspension, or legal review
Chariot reserves the right to retroactively audit upload behavior to enforce policy compliance
No Refund for Capped Access:
Users who hit their cap before the end of their billing period are not entitled to refunds or prorated billing, unless otherwise stated in the plan terms
Additional document access requires a plan upgrade, not circumvention
By using the document upload feature, you agree to abide by your plan’s usage limits, accept the consequences of exceeding or bypassing them, and acknowledge that Chariot may enforce these restrictions at its sole discretion.
18.21 Feedback-Based Correction
18.21 Feedback-Based Correction
If you identify a misreading, incorrect flag, or flawed interpretation within Chariot’s document analysis output, you may submit user feedback through the designated in-app mechanism or by contacting support@chariotreport.com. Feedback is encouraged to improve accuracy, identify edge cases, and support future model refinement.
Purpose of Feedback Submission:
To flag inaccuracies such as clause mislabeling, missed risk indicators, or false positives
To help Chariot improve its models and heuristics across a wide range of document formats and phrasing styles
To inform internal quality assurance reviews, where applicable
Important Limitations:
Feedback does not trigger an automatic correction or reissuance of the original document report
Corrections will not revise or retroactively alter prior output already delivered to you or shared externally
Chariot does not guarantee direct response or update to any given feedback submission
Model-Level Adjustments Only:
Submitted feedback may be aggregated and anonymized for model training and system improvement
Chariot reserves the right to ignore, delay, or defer feedback that is vague, irrelevant, or submitted in bad faith
No Legal Remedy or Warranty Created:
Feedback submissions do not constitute a dispute mechanism or content warranty
Chariot is not obligated to take corrective action and assumes no liability for errors, even if they are acknowledged in future versions
By submitting feedback, you agree that:
You are doing so voluntarily and without expectation of compensation
The submission becomes part of Chariot’s internal improvement process
It may be used to inform, but not alter, your current or past document analysis experience
Chariot encourages responsible feedback to improve document analysis reliability, while making clear that such feedback will not retroactively amend outputs or impose liability for past inaccuracies.
18.22 Survival & Applicability
18.22 Survival & Applicability
All disclaimers, usage limitations, and responsibilities outlined in this Section 18 regarding document upload, analysis, and output interpretation apply retroactively and prospectively to all user-submitted PDFs—including those analyzed in the past, currently under review, or uploaded in the future.
Ongoing Applicability Includes:
All PDF uploads performed under any subscription tier (free, paid, promotional, or enterprise)
All associated AI-generated summaries, flags, clause highlights, or visual annotations
Archived documents retained temporarily for report regeneration, audit, or customer access
Survives Account Changes:
These terms remain in force even after:
Account deletion or deactivation
Subscription downgrade or cancellation
Chariot service termination or feature sunset
If a document was uploaded and analyzed while your account was active, the associated risks, disclaimers, and responsibilities remain enforceable in perpetuity
No Retroactive Exemptions:
Closing your account, deleting a file, or disputing analysis output does not invalidate or remove the applicability of these limitations
Chariot reserves the right to reference prior uploads and outputs in support, abuse investigations, or system training, even after user status changes
By using Chariot’s document analysis tools, you acknowledge and accept that all associated terms and limitations survive any account, plan, or platform state, and govern both historical and future use of uploaded contracts or documents.
Contact Us
If you have any questions or concerns about our Terms of Service or the handling of your personal information, please contact us at support@chariotreport.com